We are very aware that your subtitling systems need to be available and on-air 24/7 and to help you achieve this Screen Subtitling Systems offer a range of after sales support services.
In addition to our standard warranty, Screen offers a higher level of cover during the first 12 months of ownership and beyond to offer you complete peace of mind.
Our Range of Poliwise support agreements offer outstanding benefits including:
- Fast track access to our expert engineers who are fully trained in all subtitling configurations.
- Full client history available to the engineer at touch of a button, removing delays in problem diagnosis
- System health checks
- All software updates
- Loan equipment during repairs – subject to availability
- Consultancy and Training discounts
- The peace of mind that comes with knowing you can call us at any time, day or night for support (24/7 only with Poliwise Gold).
